Where can I add and edit macros?Updated 2 years ago
Updating Policies & Adding Macros With Ease
At Dedication Agents, we understand the importance of having a comprehensive set of macros to streamline your customer support process. Macros are pre-defined responses or actions that help us address common customer inquiries quickly and efficiently. If you need to add additional macros or customize your existing ones, we've made the process simple and convenient.
Modifying Macros through the Dedication Dashboard
You can easily manage and modify macros through the Dedication Dashboard. Our intuitive interface allows you to access the Macros Settings section, where you can make adjustments to suit your specific needs. Visit the Macros Settings section directly at https://www.dedicationagents.com/macros/settings to explore and manage your macro settings.
Automated Setup Process
We've automated the process of modifying macros to ensure a seamless setup experience for you. By leveraging the power of automation, we eliminate the need for manual adjustments, saving you time and effort. The Dedication Dashboard takes care of syncing your macros settings with Gorgias, ensuring that your changes are reflected across both platforms.
Custom Macros for Your Unique Requirements
We understand that every business has its own unique needs and customer support requirements. If you require custom macros that are not included in our standard Macros Settings, we're here to help. Simply send us a message, detailing your specific macro requirements, and our team will happily incorporate them for you. We strive to tailor our services to meet the specific needs of your business, ensuring a personalized and efficient support experience.
Get Started with Enhanced Macros
Enhancing your macros and customizing them to align with your business requirements is just a few clicks away. Visit the Macros Settings section on the Dedication Dashboard to explore the options and make modifications. If you have any questions or need further assistance, don't hesitate to reach out to our dedicated support team. We're here to ensure that you have a smooth and seamless experience in managing your macros.