How can I update customers about changes in timelines?Updated 2 years ago
Updating Customers about Production and Shipping Changes
If you need to inform your customers about changes in production and shipping, Dedication Agents can assist you with email blasts using standard template designs on third-party platforms like Mailchimp. Here's how we can help:
1. Email Blasts with Standard Template Designs
We can create and send email blasts to your customer base to provide updates regarding production and shipping changes. Using standard template designs on platforms like Mailchimp, we'll ensure that your message reaches your customers effectively. To proceed with this task, we will require a CSV file containing the user data and approval for the basic template design.
2. Additional Design Requests
Additional design requests fall under our additional Dedication tasks, and we will provide a separate proposal for these services.
We understand that unexpected changes in production or shipping can occur, such as delays or upcoming drops. Keeping your customers informed is crucial for maintaining transparency and managing their expectations. Our email blasts can help you efficiently communicate these updates, ensuring your customers are aware of any changes that may impact their orders or shipping timelines.
To proceed with updating your customers about production and shipping changes, simply provide us with the necessary details, including the user data in a CSV file and your approval for the template design. If you have any specific design requests, please provide us with the layout design for customization. We'll then create and send out the email blasts on your behalf.
User email blast requests will require separate proposals outlining the scope of work and associated costs.