Understanding the Cost of Dedication Agents' Service

We believe in providing transparent and straightforward pricing for our services. The cost of our service is divided into two main components: a one-time setup fee and recurring monthly fees. Let's break it down:

One-Time Setup Fee

The one-time setup fee covers the initial setup and integration of your Dedication Agents' service with Gorgias. This includes the necessary configurations and adjustments to ensure a seamless customer support experience. The setup fee also accounts for the Gorgias setup cost, as we work closely with Gorgias to optimize the integration and deliver the best possible service.

Recurring Monthly Fees

The recurring monthly fees consist of two components: the subscription cost and the ticket tier cost.

• Subscription Cost: This is the base fee for accessing Dedication Agents' service, which grants you access to our dedicated team of customer support agents, automation tools, and the features offered by our platform.
• Ticket Tier Cost: The ticket tier cost is determined by the volume of customer inquiries or tickets handled within a given billing period. This cost varies depending on the tier you select, which is based on the number of tickets you anticipate needing assistance with. Our tiered pricing structure allows you to choose the level of support that aligns with your business needs, ensuring you pay for the service that best suits your requirements.

By breaking down our pricing structure into these components, we aim to provide clarity and transparency, enabling you to understand the cost of our service and the value it delivers.

Tailored Pricing for Your Business

We understand that each business is unique, and your customer support needs may vary. That's why we offer customized pricing based on factors such as ticket volume, specific requirements, and additional services you may require. Our goal is to provide a pricing model that is flexible and tailored to meet your business's specific needs and budget.