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What are the benefits of having a Shopify & ShipStation integrated into my Gorgias account?Updated 2 years ago

Gorgias + Shopify + ShipsStation = 
Triangle Offense For Success

By bringing together Gorgias, Shopify, and ShipStation in a unified dashboard, we can easily modify crucial information, saving your team valuable time and increasing productivity. Here's what this integration can do:

  • Modify Customer Orders: With the combined power of Shopify and Gorgias, we can quickly access and modify customer orders as needed. This includes adjusting order details, changing product quantities, and even canceling orders when necessary.
  • Update Shipping Details: Delays or issues with shipping? No problem. The integrated dashboard allows us to quickly access and modify shipping details, ensuring your customers always have the most up-to-date information.
  • Access Order Data: Having all your order data in one place makes tracking orders a breeze. From the time an order is placed to the moment it's delivered, we can easily monitor and manage the entire process within Gorgias.

Enhancing Customer Service Experience

The Shopify+ShipStation+Gorgias integration goes beyond just improving productivity and saving time. It plays a pivotal role in enhancing the customer service experience. By eliminating the need to switch between platforms, our agents can focus solely on providing swift and efficient customer service. The result? Happier customers and a smoother, more streamlined workflow for your business.

Getting Started

If you haven't already integrated your Shopify account into your Gorgias dashboard, we recommend doing so as soon as possible. Need help getting started? Our team of Dedication Agents is always here to assist with setup and answer any questions you may have.

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